Courseware and Training Materials

What's included?
What’s included?
Available for delivery as a download from our web server or provided on CD, this courseware package includes the following resources to make your trainer’s life much, much easier.

This courseware package includes:

	Student Manual. Fully customisable. May be opened in any wordprocessor and changed to meet your exact needs.
	Trainer manual. Fully customisable with additional information for trainers.
	Ice breakers and class activities. Fully customisable. Delivered as a folder full of activities for your students.
	Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.
	PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.
	Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.
	Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.

To get started, just open this ‘Diversity Training: Celebrating Diversity in the Workplace’ training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered ‘off-the-peg’ and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.

Course outline
Course outline

Introduction

In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. In order for the participants workplace to succeed, their employees must be able to appreciate and celebrate those differences.

Highlights of what participants will learn:

• Understand what diversity and its related terms mean;
• Be aware of how aware they are of diversity and where they can improve;
• Understand how changes in the world have affected them and their view;
• Be able to identify their stereotypes;
• Understand what terms are politically correct and which are not, and why;
• Be familiar with the four cornerstones of diversity;
• Understand what the pitfalls are relating to diversity and understand how to avoid them;
• Develop a technique for dealing with inappropriate behavior;
• Develop a management style to encourage diversity;
• Know what to do if them or one of their employees feels discriminated against

Target audience

Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.

The students for this course are staff or managers involved in diversity training.

Prerequisites

No previous experience or training in diversity training is required, though students should possess basic numeracy and literacy and ideally have a basic understanding of using computers and software applications, such as Microsoft Word.

Course contents

• Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
• Defining Diversity Participants will begin by defining diversity and related terms, including affirmative action, bias, stereotype, and Equal Employment Opportunity.
• How Does Diversity Affect Me? This session will help participants identify how a changing world has affected them. Participants will also complete a self-awareness inventory to identify possible areas for improvement.
• Identifying Stereotypes During this session, participants will explore stereotypes from different angles through a lecture and two group exercises.
• Wise Words In this era of political correctness, it’s sometimes hard to keep up with words that have become inappropriate. We will take a look at some phrases that are considered universally incorrect and some basic guidelines. We’ll also take a humorous look at some phrases that have gone too far.
• The Cornerstones of Diversity Diversity experts Armida Russell, Amy Tolbert, and Frank Wilderman have identified four cornerstones of diversity development. They are knowledge, acceptance, understanding, and behavior. We will examine each cornerstone in detail during this session.
• How to Discourage Diversity There are some practices that discourage diversity more than they encourage it. We will look at four common mistakes and how to avoid them.
• The STOP Technique Diversity expert Lenora Billings-Harris has developed a four-step technique that you can use when someone is behaving in an inappropriate manner. It’s called STOP. Participants will learn about the technique through a lecture and will then practice it in a role play.
• Managing for Diversity During this brief lecture, we will look at some simple things managers and employees can do to encourage diversity in their workplace.
• Dealing with Discrimination To wrap up the day, we will discuss how to deal with discrimination as a manager and an employee.
• Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan

FAQs

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